Canny – Centralize & Act on Customer Feedbac

Canny is a complete customer feedback platform that helps teams collect, analyze, and prioritize user requests in one place. It prevents valuable insights from slipping through the cracks and enables product managers to make data-driven decisions. With Canny, you can automatically capture feedback from support conversations, detect duplicates, and set up a dedicated feedback portal on your site.

Canny Key Features:

  • Collect & organize feedback across all channels
  • Auto-detect and merge duplicate ideas
  • Create custom prioritization formulas with impact/effort scoring
  • Public or private product roadmaps with one-click updates
  • Seamless integrations with Jira, ClickUp, Asana, Hubspot, Salesforce
  • AI-powered feedback discovery, summaries & smart replies
  • Built-in changelog to keep users engaged
  • Community discussion boards to learn user pain points
  • Scalable, secure & customizable for any team size

Who Should Use Canny AI?

Product managers, SaaS teams, startups, and enterprises looking to organize customer feedback and improve feature prioritization.

Why It’s Unique?

Canny combines feedback collection, analysis, prioritization, and roadmapping in a single platform, making it a powerful all-in-one solution for building products users truly want.